London, 01 September 2016: Doro, the easy-to-use mobile phone company, is pleased to reveal details of the latest updates to its support application – Connect & Care®. This application is designed to deliver peace of mind for both the user & relatives & goes beyond creating a support network with the mobile user’s friends & family by inte
grating greater functionality & support features. This refined version will be launched in mid-October after being showcased at IFA (market depending).
Using the updated application, chosen relatives or friends can create a ‘circle of care’ for someone who may need regular assistance in everyday life. The app allows the senior & those in the circle to maintain contact, add tasks & appointments, share pictures & offer or request some help – everyone in the group is then alerted & will receive updates of who will be responding to each specific request. This secure group can also see & help with device usage & have the ability to spot potential issues that the user may have – like missing calls, having the volume set to low or having too many e-mail drafts that haven’t been sent.
This support & assistance continues through the new MyDoroManager.com web portal. The tool guides the user through the set-up of their new device & personalises the settings to their exact requirements. It provides tutorials to encourage set-up of new functions or applications & also helps the user to migrate contacts & content from their old Doro feature phone to their new smartphone, saving precious content like pictures to their computer or laptop at the same time. In addition, a relative may also use the tool to provide their family member with remote help by logging into their device from wherever they are, to change settings, resolve problems or provide instructions, live for their loved one.
MyDoroManager.com also comes with the ability to locate the phone & make it ring to make it easier to locate at home, lock the device if it has been lost, or request a GPS location to know where the user is – all in an easy to use, simplified structure that everyone can use.
These two new tools combine to build confidence for users & add real value at every step into the s
martphone world - no matter the users’ ability.
Chris Millington, Managing Director of UK & Ireland commented: “Getting a Doro phone means the user gets guidance & support at every step. Both Connect & Care® & MyDoroManager.com will help seniors to easily get started with their new Doro smartphone whilst bringing them support & help from their relatives. Combining the power of Connect & Care® with the tools of MyDoroManager.com & with Teamviewer integration, it really brings the family together across generations for the first time. We know that combining a circle of care with technological support truly changes the smartphone experience & will help our customers to live life to the full.”
Doro users & their friends & families using the current version of My Doro Manager will be prompted at the next update to download or update Connect & Care® to be able to access the new streamlined service.
Connect & Care® will work across all Doro smartphones from mid-October, (market depending). The Connect & Care® application, for relatives & friends of the user, can be downloaded onto any iOS or Android device.
The update will be announced & demonstrated at IFA in Berlin.
For more information visit www.doro.co.uk