In today’s modern ‘always-on’ society families are often geographically dispersed.  Doro has conducted consumer research into how modern families feel this impacts on their relationship with elderly relatives. The results highlight that 1-in-5 of us feel our busy lifestyles are responsible for not visiting or speaking with our senior relatives as frequently as we would like to[1].  Furthermore, 39% of us feel that distance is a major obstacle to the provision of help and care for those elderly family members[2].

Doro is pleased to reveal summary details of a new simple service that it will be launching in the summer to provide peace-of-mind and assurance to the families of seniors.  It will also specifically help seniors to enjoy happier lives by connecting them with local people who are ready to help, support and offer assistance.

Doro Connect & Care® is an innovative mobile social networking tool applied to real life. It aims to help people stay better connected with their elderly relatives and also the other people who care about them too.  The service will facilitate the delivery of help and assistance – whether in an emergency situation such as a fall, or for a basic everyday household task, for example closing a window.

For seniors, this optional service is simply added to their Doro mobile phone (select models).  Its purpose is to ensure that they are fine and well, without being invasive or cramping their lifestyle.  By mobilising the service, seniors will continue to lead independent lives both inside and outside of their homes.

For family members, the service is extremely easy to use - there is an app which will be available for both Android and iOS smartphones. The service allows family members to create their own network of people willing to help provide daily care and offer assistance to their senior relative.  

Doro Connect & Care® can be set up to keep an eye on the user’s behavioural patterns, for example movement and communication, to ensure the senior is OK.  This can provide alerts to the family if irregularities are detected – for example loss of movement or abnormal activity. The relative’s app also has the ability to set alerts to remind them to call the senior to check on their wellbeing.

There will be an opportunity to introduce volunteers, via local community groups and organisations, into the senior’s circles. Volunteers will comprise of an open network of philanthropic people who have signed up to offer ad-hoc help and assistance to seniors within their local vicinity.

Chris Millington, Managing Director at Doro UK commented on the launch: “We are currently working with our renowned partner organisations on this exciting project – specifically in terms of delivering the volunteer element.  We have found that 44% of people are willing to give some of their time to help others living within their local community[3].  This service will help to bring families and their neighbours together in a more meaningful way.  Our intelligent and innovative use of mobile technology will once again take huge steps toward bridging the digital divide between the generations.”

This exciting development follows the recent news that Doro AB had acquired CareTech.  The fusion of these two teams and their IP means Doro is delivering more care options within its portfolio of regular products.  Doro believes this is the start of a seamless consumer journey towards a truly mobile consumer-centric care solution.  Doro Connect & Care® will pave the way for telecare services later in life if needed.

[1] Doro Connect&Care Study by River Research, February 2015, 4000 interviews in Germany, France, Sweden, UK.

[2] Ibid.

[3] Ibid.